PRE-ORDER Policy
Pre-Order (Workout Accessories)
Pre-Order allows customers to purchase a product before it is officially releases or available for immediate shipping. By placing a pre-order, customers reserve their item and secure their spot in line to receive the product once it’s in stock.
- Preorder Availability
- Once an item is available for pre-order, pre-order will remain open for two weeks from open date.
- Limited quantities are available for pre-order.
- Payment
- Full payment is required at the time of preorder it secure your item(s).
- Production, Shipping and Delivery
- Production will take place immediately after pre-order closes and can take anywhere between 7-15 days.
- Shipping will take place immediately after production and can take anywhere between 18-23 days by sea.
- Delivery will happen on the date sent via email once production and shipping has taken place. You will receive tracking information once your order has been shipped.
- Changes & Cancellations
- Preorders may be canceled within 48 hours of placing order for a full refund.
- After 48 hours, cancellations and refunds will not be permitted.
- Product Updates
- In case of any delays or changes, customers will be notified via email.
- Returns and Exchanges
- Preordered items are eligible for return or exchange only if defective upon arrival.
- Standard return policies apply.
- Contact Information
- For questions, please refer to https://www.lifestyleathleticsmb.com/pages/contact-us and submit your comment, question and/or concern. Please allow up to 24 hours for a response.